Latest blogs by Derkia Thomas
Stop Flying By The Seat Of Your Pants — Gain Control Over Your Business
You decided to run a business, and you've got skin in the game by now. But after a few years, maybe...
5 Sneaky Ways Invoice Marketing Can Increase Customer Engagement
Pop quiz: What's the one document from your company that your customers wouldn't dare ignore? If...
Mind the Language Gap by Honoring Generational Communication Preferences
You've just finished up an appointment with your doctor and stop by the receptionist's desk to make...
Avoid Friction — How to Communicate Change to Customers Effectively
No one likes being left in the dark, especially when it comes to changes with their favorite...
Why Customer Advocacy is the Key to Small Business Success
When it comes to your customers, it's not enough to simply appeal to them. You want them to become...
Payment Processing for Small Business
Is Cash Still King? Or Will Digital Payments Replace Cash?
With the digital push of 2020, cash usage declined. The surge in contactless payments and the fact...
More blogs by Derkia Thomas
